Orders and Acceptance

Order confirmation acknowledges receipt of your order and does not necessarily constitute final acceptance.

Orders are subject to product availability, payment verification and delivery address validation. If an order cannot be fulfilled, we will notify you and arrange any applicable refund.

Customers must provide accurate contact, payment and delivery details. We may take appropriate action against suspected fraudulent orders in accordance with applicable law.

Order Cancellation

Customers may request cancellation within 24 hours of placing an order, provided the order has not already been dispatched.

Cancellation requests must be submitted through our official customer support channels with the relevant order number.

Orders that have already been dispatched may not be eligible for cancellation under our standard process, subject to applicable law.

Approved refunds for prepaid orders will ordinarily be processed through the original payment method.